UGG Lowmel Lo Chestnut - 1168890-CHE
Estimate delivery times: 3-5 days
(EU shipping only)
Return within 14 calendar days of purchase. Duties & taxes are non-refundable.
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UGG Lowmel Lo Chestnut - 1168890-CHE
The UGG Lowmel Lo Chestnut sneakers are designed for women seeking a blend of casual comfort and timeless style. Made from genuine suede and recycled ballistic canvas mesh, these low-profile shoes are suitable for daily wear, relaxed outings, or streetwear ensembles. Their lightweight construction and cushioned EVA footbed provide all-day comfort, whether paired with jeans, skirts, or casual dresses.
- Comfort and performance: Features a cushioned EVA footbed and lightweight sugarcane EVA outsole for all-day comfort and easy walking.
- Durability and quality: Crafted from genuine suede with recycled ballistic canvas mesh, ensuring long-lasting wear and eco-friendly materials.
- Ease of use: Quick-lacing system with dual lace setup and webbing heel strap allows for easy donning and adjusting fit.
- Regional suitability: Designed with a versatile style that suits European casual fashion, from seaside strolls to city errands.
The UGG Lowmel Lo Chestnut sneakers meet high-quality standards, sourced from authorized European suppliers, and incorporate eco-conscious materials like recycled canvas and sugarcane EVA. Customers in Europe value their blend of style, comfort, and sustainability. Orders are shipped quickly within the EU via DHL, with free shipping on orders over €80 and a 14-day return policy for unused items in original packaging.
| Size |
36, 37, 38, 39, 40, 41 |
|---|
Returns & Refunds Policy
Last updated: January 2026
1. Right of Withdrawal (EU Consumer Law)
In accordance with EU consumer protection regulations, customers have the right to withdraw from their purchase within 14 calendar days from the date they receive their order, without providing a reason.
To exercise the right of withdrawal, customers must notify us by email at info@kicksandaces.eu within the 14-day period.
2. Conditions for Returns
Returned items must:
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Be unused, unworn, and unwashed
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Be returned in original condition and packaging
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Include all original tags, labels, and accessories
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Show no signs of wear, damage, or alteration
We reserve the right to refuse returns that do not meet these conditions.
3. Return Shipping Costs (EU-Wide Fair Policy)
To ensure fairness for both the customer and our company:
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Customers are responsible for return shipping costs
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Returns must be sent using a tracked postal or courier service
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The customer is responsible for the item until it is received by us
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We strongly recommend keeping proof of shipment
This reflects standard EU e-commerce practice, especially for cross-border orders.
4. Return Address
Returned items must be sent only after contacting us and receiving return instructions.
Return Address:
Kicks&Aces
George Konstantinidis
Elassonos 18,
Voula,166 73
Athens, Greece
Returns sent without prior notice may not be accepted.
5. Shipping Costs & Refunds
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The initial shipping cost is non-refundable
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This includes a flat shipping charge paid to logistics partners for EU delivery
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For partial returns, shipping costs are not refunded
6. Refund Amount & Processing
Once the returned item is received and inspected:
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Refunds are processed within 14 days
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Refunds are issued using the original payment method
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The refund covers:
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The product price only
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Excluding original shipping and return shipping costs
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7. Exchanges
We do not offer direct exchanges.
If you wish to receive a different size or product:
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Return the original item according to this policy
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Place a new order separately
8. Damaged, Defective or Incorrect Items
If you receive an item that is:
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Damaged
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Defective
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Incorrect
Please contact us at info@kicksandaces.eu within 48 hours of delivery, providing:
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Order number
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Clear photos of the item and packaging
In these cases:
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We cover all shipping costs
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We offer a full refund or replacement
9. Non-Returnable Items
Returns will not be accepted for:
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Items showing signs of use or wear
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Items returned after the 14-day withdrawal period
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Items not returned in original condition
10. Refund Delays
Refund timing may vary depending on:
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Payment provider (PayPal, Stripe, Klarna, bank transfer)
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Banking institutions
If more than 14 days have passed since refund approval, please contact us.
11. Contact
For all return and refund requests:
